SpinRise Terms and Conditions

Welcome to SpinRise. These Terms and Conditions govern your use of our website, our games, and all services we provide. By creating a SpinRise casino account or using Spin Rise in any capacity, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our platform.

About Our Casino

SpinRise is operated by Metlait SRL, a company registered in Costa Rica (reg. 3-102-911867), and we hold an e-gaming licence No. 0000064 issued by the Tobique Gaming Commission. Established in 2024, our casino provides slots, live casino games, jackpot games, table games, and fast games to players in Germany, Austria, Switzerland, Australia, Canada, New Zealand, Italy, Norway, and Mexico. We offer our services in multiple languages, including English, German, French, Italian, Norwegian, Spanish, and Portuguese localizations, so our players across different regions can enjoy a comfortable experience with us.

Eligibility and Account Registration

To register a SpinRise login and play on our platform, you must be at least 18 years old (or the legal gambling age in your jurisdiction) and legally permitted to gamble online. We do not accept players from restricted countries, including but not limited to the United Kingdom, the USA, France, and several other jurisdictions listed in our restricted countries policy. We also do not permit site access from Germany, and we do not offer bonuses, promotions, VIP, or loyalty rewards to players in Sweden and Finland.

• You must provide accurate and truthful personal information when you complete your Spin Rise registration.
• You may only hold one account with us; duplicate accounts will be closed.
• We reserve the right to request identity verification (KYC) at any time, particularly before processing a SpinRise withdrawal.

Deposits and Withdrawals

We accept a wide range of deposit methods, including Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Bitcoin, Ethereum, Tether, and several other cryptocurrencies. The minimum deposit on our platform is €20 or its equivalent in your chosen currency. When you request a spinrise withdrawal, our minimum withdrawal amounts are €50, $50, C$75, A$75, NZ$75, NOK 500, or USDT 50, depending on your currency.

We process withdrawals within 0-48 hours following mandatory phone number verification and KYC checks. E-wallet and crypto cashouts are typically completed within 0-24 hours, card withdrawals within 3-5 days, and bank transfers within 3-7 days, with intermediary bank fees of up to €16 potentially applying. Our daily withdrawal limits are €5,000, rising to €10,000 weekly and €20,000 monthly (with equivalent limits in other currencies), though higher limits are available to our VIP members. Progressive jackpot wins are always paid in full.

Bonuses and Promotions

At SpinRise, we offer a generous Welcome Pack worth up to €5,555 plus 257 Free Spins across your first three deposits, along with ongoing promotions such as our Rise & Shine Monday, Wednesday Win-Up, Friday Gold Rush, and our Crypto Offer of up to 1 BTC. All spinrise bonus offers, including every spinrise promo code and spinrise bonus code published on our site, are subject to wagering requirements of x40 unless stated otherwise, along with maximum bet limits of €5 while a bonus is active.

We reserve the right to void winnings and bonus funds if you breach our bonus terms, use a prohibited playing strategy, or hold an account in a restricted territory. Wagering contributions vary by game type: slots contribute 100%, live games 10%, table games and video poker 5%, and instant games 0%. The maximum cashout from any deposit bonus, cashback, tournament, or loyalty reward is €10,000, while no-deposit bonuses are capped at €50 in winnings.

Loyalty Program and VIP Club

We reward loyal players through our Loyalty Program, which includes 25 statuses offering Comp Points and free spins as you progress. Our VIP Club consists of five levels - Bronze, Silver, Gold, Platinum, and Ruby - each unlocking additional perks such as daily cashback of 5% to 13%, dedicated VIP managers, faster withdrawals, and exclusive tournaments. We calculate Comp Points at a rate of 1 CP per €10 wagered on slots and 1 CP per €100 wagered on live games.

Responsible Gambling

We are committed to promoting responsible gambling among our players. We provide tools such as deposit limits, loss limits, time-outs, and self-exclusion options for anyone who wishes to control or pause their gaming activity. If you feel that gambling is becoming a problem, we encourage you to reach out to our support team or seek assistance from a professional organization in your region.

Game Rules and Fair Play

Our casino features games from 132 providers, including Pragmatic Play, NetEnt, Evolution, and Play'n GO affiliated studios, among many others. All games on our platform use certified random number generators to ensure fair outcomes. We reserve the right to void any spin rise bets or winnings obtained through exploiting a technical error, bug, or malfunction in our software.

Account Suspension and Termination

We may suspend or close your account at our sole discretion if we suspect fraud, money laundering, bonus abuse, multiple accounts, or any breach of these Terms and Conditions. In such cases, we reserve the right to withhold winnings pending investigation. You may also close your own account at any time by contacting our support team.

Customer Support

Our team is available 24/7 via live chat, email at support@spinrise.com, and our contact form. Whether you have questions about your spinrise deposit, a pending spinrise withdrawal, or how to claim spinrise free spins, we are here to help resolve your inquiries promptly.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. We are not liable for losses resulting from factors beyond our reasonable control, including technical failures, internet connectivity issues, or third-party payment processing delays.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or operational practices. We recommend that you review this page periodically. Continued use of SpinRise casino after any changes constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws applicable to our licensing jurisdiction under the Tobique Gaming Commission. Any disputes arising from your use of our services will be handled in accordance with the dispute resolution procedures outlined in our licence.